[rt-users] Html::Mason version question

John Gedeon jgedeon at qualcomm.com
Mon Aug 11 14:06:49 EDT 2003


We are using rt 2.0.15 on solaris 2.8 apache 1.3.27 fastcgi 2.2.22 (Oracle 
8.1.7 back end) We are trying to improve performance, we just upgraded our 
database server which greatly increased rt's speed. We have rt on a machine 
that is only running rt. We are seeing slowness on the Modify people and 
create ticket pages and we see it slowly degrade to not working in a 1.5 - 
2 months requiring us to restart it. We looked into our HTML::Mason version 
and we are using 1.05 and found that the 1st stable release is 1.10. We are 
hoping to upgrade that to 1.21 and see if that helps performance. Is there 
any issues with that before I go ahead?

Also we see that our install of apache starts 5 children to handle requests 
but only one of those children starts a mason handler instance. Is there a 
way to have each apache instance handle rt requests??

John


--
<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."




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