[rt-users] rt ignoring admincc

Dan Dofton ddofton at 4cls.org
Tue Aug 12 09:39:33 EDT 2003


On Sun, 10 Aug 2003 20:08:07 +1000
Phil Homewood <pdh at snapgear.com> wrote:

> Dan Dofton wrote:
> > My user, Dan, is a super-user and is an admincc in the two active
> > queues. However, RT never sends me mail unless I am the requestor.  It
> > sends mail to the one other admincc, but not me.  
> 
> This is a FAQ, and perusal of the Outgoing Mail Configuration
> part of RT_Config.pm will give the answer.

Phil, 
Thanks so much for taking the time to point me in the right direction.
It was the '$NotifyActor' parameter setting that stymied me.

--
Dan Dofton
Four County Library System
Vestal, NY
www.4cls.org





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