[rt-users] Out of office loops

[Brett Dikeman]

Folks,

I posted a week or two ago about this and got no reply.

We're still having problems with RT interacting poorly with 
out-of-office/vacation messages- they clobber headers, and RT thinks 
each reply is a new ticket, fires off a new email, and so we get loops. 
    We cannot disable reply-on-new-ticket, and we have no control over 
the parties sending vacation/out of office mesages.

Has anyone found a way to prevent the loops?  If not, any suggestions on 
where to begin?

Thanks!

Brett