[rt-users] Out of office loops

[Vivek Khera]

>>>>> "BD" == Brett Dikeman <bdikeman at bitpipe.com> writes:

BD> Has anyone found a way to prevent the loops?  If not, any suggestions on 
BD> where to begin?

If the remote side is not sending along any indication that it is a
reply, then there is technically no loop ;-)

Seriously, other than a rate limiter with an associated database,
there it really nothing you can do about this.  I don't believe RT has
such a capability.  Perhaps you can ask the remote side to update
their software?