[rt-users] Out of office loops

[Sean Perry]

Brett Dikeman wrote:

> Folks,
> 
> I posted a week or two ago about this and got no reply.
> 
> We're still having problems with RT interacting poorly with 
> out-of-office/vacation messages- they clobber headers, and RT thinks 
> each reply is a new ticket, fires off a new email, and so we get loops. 
>    We cannot disable reply-on-new-ticket, and we have no control over 
> the parties sending vacation/out of office mesages.
> 
> Has anyone found a way to prevent the loops?  If not, any suggestions on 
> where to begin?
> 

what about hacking rt-mailgate to drop Out of Office messages?