[rt-users] Out of office loops

[Sean Perry]

Vivek Khera wrote:

>>>>>>"SP" == Sean Perry <sean.perry at intransa.com> writes:
> 
> 
> SP> well the lame way of "does subject begin with 'Out of (the )?Office 
> SP> ((auto)?reply)'" would work unless you expect to receive tickets 
> SP> reporting problems with the Out of Office system.  Another possibility 
>  [ ... ]
> 
> I see you've never actually thought about this, or tried to detect
> them from the wide collection of crap software out there...  It is a
> non-trivial problem.  Hopefully, the "Auto-Generated" proposed header
> will catch on quickly, and make life easier... but alas, people still
> run ancient cc:Mail gateways that don't even do proper SMTP let alone
> follow any new standards.

I have had good success with some regex work and template checking. 
However, I do not routinely have to deal with horribly broken or stupid 
mailers.