[rt-users] DB down, tickets go to the bit bucket

[Vivek Khera]

>>>>> "BB" == Ben Browning <benb at theriver.com> writes:

BB> never, but you never know) tickets get horked mightily. This happens 
BB> because the RT mail-ripper script can't access the DB, so it just drops the 
BB> payload.

What version of RT do you have?  Older versions used to fail this way,
but that was fixed a *long* time ago to fail with a temporary error so
the mail server would queue the mail.

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Vivek Khera, Ph.D.                Khera Communications, Inc.
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