[rt-users] Ticket history sent by email

[Vassilios Ioannidis]

Hello,


I am testing RT 3.0.4 and I would like to know if there is an easy way 
to have a ticket history sent by email when a ticket is resolved ?
(something like OnResolve Notify AdminCC, Template ("ticket history") 
or any other solution ?)

Thanks for helping,

Vassilios
--------------------------------------------------------------
Vassilios Ioannidis, PhD

Swiss Institute of Bioinformatics
CMU - 1, rue Michel Servet                 TEL. +41 22 379 5050
CH - 1211 Geneva 4                             FAX +41 22 379 5858
Switzerland                                             Email: 
Vassilios.Ioannidis at isb-sib.ch
http://www.expasy.org/                          http://www.isb-sib.ch
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