[rt-users] Bogus Autocreated watcher

G. Richard Bellamy rbellamy at pteradigm.com
Sat Aug 16 15:18:32 EDT 2003


Phil Wrote:
>Are you using $CanonicalizeEmailAddressMatch and
$CanonicalizeEmailAddressReplace?

Thanks for the response... Please find the config information inline.

I've had it happen again - with a twist such that it appears that the
symptomology has changed:
--------
EXAMPLE
--------
<RT_SiteConfig.pm snippet>
Set($rtname , "domain.org");
Set($CanonicalizeEmailAddressMatch   , 'support.domain.org$');
Set($CanonicalizeEmailAddressReplace , 'domain.org');
</RT_SiteConfig.pm snippet>

<FIRST INSTANCE>
Mail-From: foo at bar.net
Watcher: domain.org
CC: domain.org at domain.org
</FIRST INSTANCE>

<SECOND INSTANCE>
Mail-From: blah at halb.net
Watcher: blah.net
CC: blah.net at blah.net
</SECOND INSTANCE>



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