[rt-users] Viewing Ticket with relationships

[Ruslan U. Zakirov]

Could you send cofiguration for this options? You could change real 
names with abstract, but please save equality of parts.
Set($rtname , "foo.com");
Set($Organization , "foo.com");
And simple mysql request results.
select * from Links where LocalTarget = <problem_ticket_id> or LocalBase 
= <problem_ticket_id>;
You also could change results.
        Best regards. Ruslan.

David Ford wrote:

>Hello all, 
>
>		Im sending this email in the hope that someone can help
>me.
>
>         We have recently set up an installation of rt3-0-4 on RH 9, and
>have problems viewing tickets that have any relationships setup.
>         
>         The following occurs when trying to view the ticket
>(/Ticket/Display.html?id=4):
>
>error: 
>Can't call method "URI" on an undefined value at
>/opt/rt3/lib/RT/URI/fsck_com_rt.pm line 238.
>context: 
>... 
>
>234: 
>return $self->loc("ticket #[_1]", $self->Object->Id);
>235: 
>
>236: 
>}
>237: 
>else {
>238: 
>return $self->Object->URI;
>239: 
>}
>240: 
>}
>241: 
>
>242: 
>eval "require RT::URI::fsck_com_rt_Vendor";
>... 
>
>
>code stack: 
>/opt/rt3/lib/RT/URI/fsck_com_rt.pm:238
>/opt/rt3/lib/RT/Transaction_Overlay.pm:617
>/opt/rt3/share/html/Ticket/Elements/ShowTransaction:28
>/opt/rt3/share/html/Ticket/Elements/ShowHistory:65
>/opt/rt3/share/html/Ticket/Display.html:37
>/opt/rt3/share/html/autohandler:163
>
>Does anyone know how to stop this from happening?
>
>Kind Regards, 
>David Ford.
>
>
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