[rt-users] rtfm & stockanswers - the same?

Jesse Vincent jesse at bestpractical.com
Mon Aug 18 14:25:46 EDT 2003



On Mon, Aug 18, 2003 at 08:23:13PM +0200, Marcus Ramberg wrote:
> >
> >Among othher things, yes, it has that functionality. There's some
> >verbiage on the corporate website at http://www.bestpractical.com
> >
> > 
> >
> Is this functionality really in a working state? I can't get RT to 
> insert ticket content with current versions.

It works here. Are you sure you've set up the apropriate freeform text
custom fields?

	-j


> Marcus
> 
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-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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