[rt-users] Can't call method "ping"

Jesse Vincent jesse at bestpractical.com
Thu Aug 21 14:37:37 EDT 2003


Fixed in RT 3.0.5pre3 or so. We had to do extra checking for the mysql
"morning bug" even though DBD::Mysql and Apache::DBI both purport to
magically fix it.


On Thu, Aug 21, 2003 at 11:16:16AM -0700, amelton at gservices-us.com wrote:
> Hi, this morning, I started getting this message in /var/log/messages:
> 
> [Thu Aug 21 08:36:08 2003] [error] Can't call method "ping" on an
> undefined value at /opt/rt3/lib/RT.pm line 122.
> 
> This seems to coincide with sporadic 'Internal Server Error 500' messages
> in the Web GUI.
> 
> The specific portion of the file is:
> 
> sub Init {
>     require RT::Handle;
>     #Get a database connection
>         unless ($Handle && $Handle->dbh->ping) {
>     $Handle = RT::Handle->new();
>         }
>     $Handle->Connect();
> 
> mysqld is running and seems to be ok.  I can add, comment, and resolve
> tickets, but periodically, I get the Error 500 message.
> 
> Any idea what the cause of this is?
> 
> Thanks.
> 
> 
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> 

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