[rt-users] Problems trying to install RT

[Kelly F. Hickel]

Mine may not be the best answer, but when I see this I usually run (as
root) "chown -r apache.apache /opt/rt3" and everything is good again.

> -----Original Message-----
> From: James Pifer [mailto:hotmail at obrien-pifer.com]
> Sent: Wednesday, August 27, 2003 6:52 PM
> To: RT-Users
> Subject: RE: [rt-users] Problems trying to install RT
> 
> Still having this problem. Can anyone help?
> 
> Thanks,
> James
> 
> 
> On Wed, 2003-08-27 at 07:08, James Pifer wrote:
> > Turns out I'm running Apache 2.0.40. I tried setting the web-user
flag
> > to nobody, but I still have the same problem. How can I tell which
to
> > use?
> >
> > There are no error in my httpd logs.
> >
> > Also, my system passes all the dependencies using modperl2, so I
guess
> > I'll be using that.
> >
> > Any help is appreciated.
> > James
> >
> >
> > On Tue, 2003-08-26 at 23:05, Administrator wrote:
> > > I had the same problem and I fixed it by using the web user flag
with
> > > the nobody user when configuring. It seems that my Apache 1.3.28
is
> > > set to run under the nobody user not www as it predecessors.
> > >
> > > Thank You,
> > >
> > > Bryan McClellan
> > > Evo-Systems
> > > Co-Founder / IT Director
> > > bmcclellan at evo-systems.net
> > >
> > >
> > >
______________________________________________________________________
> > > From: rt-users-admin at lists.fsck.com on behalf of James Pifer
> > > Sent: Tue 8/26/2003 8:26 PM
> > > To: RT-Users
> > > Subject: [rt-users] Problems trying to install RT
> > >
> > >
> > >
> > > I'm new to RT. Anyone on this list migrated from Remedy to RT?
> > >
> > > I'm trying to get it installed on Redhat 9 and I think it's close.
> > > When
> > > I try to hit the web page I get the following error. Anyone know
why?
> > >
> > > When I run the dependency check it passes everything except
> > > Apache::Request. Could it be causing this problem? Not sure how to
fix
> > > it. I'm running httpd from Redhat.
> > >
> > > Thanks,
> > > James
> > >
> > >                               System error
> > >
> > > error:
> > > mkdir /opt/rt3/var/mason_data/obj:
> > > Permission denied at
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm
line
> > > 102
> > > context:
> > > ...
> > >
> > > 187:
> > > # whether they
> > > should generate a
> > > full stack trace
> > > (confess() and
> > > cluck())
> > > 188:
> > > # or simply report
> > > the caller's
> > > package (croak()
> > > and carp()),
> > > respectively.
> > > 189:
> > > # confess() and
> > > croak() die,
> > > carp() and cluck()
> > > warn.
> > > 190:
> > >
> > > 191:
> > > sub croak { die
> > > shortmess @_ }
> > > 192:
> > > sub confess { die
> > > longmess @_ }
> > > 193:
> > > sub carp { warn
> > > shortmess @_ }
> > > 194:
> > > sub cluck { warn
> > > longmess @_ }
> > > 195:
> > >
> > > ...
> > >
> > > code stack:
> > > /usr/lib/perl5/5.8.0/Carp.pm:191
> > > /usr/lib/perl5/5.8.0/File/Path.pm:150
> > > /usr/lib/perl5/5.8.0/File/Path.pm:143
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:199
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
> > > /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
> > > /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:862
> > > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
> > > /opt/rt3/bin/webmux.pl:118
> > > -e:0
> > > raw error
> > >
> > >
> > > _______________________________________________
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> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> > > Have you read the FAQ? The RT FAQ Manager lives at
> > > http://fsck.com/rtfm
> > >
> > >
> > >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
> 
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