[rt-users] strange error on give
matthew zeier
mrz at intelenet.net
Sat Aug 30 15:31:08 EDT 2003
> My bet is :
> Whoever upgraded you from RT2, just copied email templates blindly
> without taking API changes into account.
I suspect that was me then and relates to the "couldn't parse head" email I
posted the other day.
This template was copied from rt2. There's a blank line before "Request #".
I'm guessing it's the Requestor that's causing the error.
Request #{$Ticket->id} has been GIVEN TO YOU on
{$Transaction->CreatedAsString} by {$Transaction->CreatorObj->RealName}.
Transaction: {$Transaction->Description}
Queue: {$Ticket->QueueObj->Name}
Subject: {$Transaction->Subject || {$Ticket->Subject} || "(No subject
given)"}
Owner: {$Ticket->OwnerObj->Name}
Requestors: {$Ticket->Requestors->EmailsAsString()}
Status: {$Ticket->Status}
Ticket <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >
-------------------------------------------------------------------------
{$Transaction->Content()}
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