[rt-users] RT3 Error

[David Lubowa]

No it is not a symlink, i have the absolute path in my httpd.conf

DocumentRoot "/var/www/rt3/share/html"


and thats basically what i have , anything you think i should look into
changing..??




--
cheers

David Ziggy Lubowa
Customer Support Engineer
Africa online Uganda Ltd.
5th Floor Commercial Plaza
Plot 7 Kampala, Uganda
Tel: +256-41 258143
Mob: +256-78 323338
Fax: +256-41 258144
email: dlubowa at africaonline.co.ug
www.africaonline.com


-----Original Message-----
From: Max Bowsher [mailto:maxb at ukf.net]
Sent: Monday, December 01, 2003 3:15 PM
To: dlubowa at africaonline.co.ug; rt-users at lists.fsck.com
Subject: Re: [rt-users] RT3 Error


David Lubowa wrote:
> Dec  1 12:20:15 ns2 RT: [Mason] Cannot resolve file to component:
> /var/www/rt3/share/html/index.html (is file outside component root?) at
> /usr/local/lib/perl5/site_perl/5.8.2/HTML/Mason/ApacheHandler.pm line 847.
> (/usr/local/rt3/lib/RT.pm:247)
> Dec  1 12:20:17 ns2 RT: [Mason] Cannot resolve file to component:
> /var/www/rt3/share/html/index.html (is file outside component root?) at
> /usr/local/lib/perl5/site_perl/5.8.2/HTML/Mason/ApacheHandler.pm line 847.
> (/usr/local/rt3/lib/RT.pm:247)
>
>
> what could cause this ...i get 404 page not found on my webserver yet i
have
> the right path to the index.html can someone shed some light on this issue
> for me .....

Is your /var/www/rt3 a symlink? I got this error message when I did that,
and worked around it by putting the full actual path into my httpd.conf,
instead of a path involving symlinks.

Max.