[rt-users] No ticket specified error when submittingcomments/replies using IE 6

[Senoner Samuel]

HM, I use RT 3.0.4 and every user uses IE6, and it works correctly.
Can you provide some more details, do you perhaps did some
customizations, or which web server are you using?

Samuel 

-----Original Message-----
From: Robert Wood [mailto:rwood3 at hallmark.com] 
Sent: Monday,01 December,2003 22:51
To: rt-users at lists.fsck.com
Subject: [rt-users] No ticket specified error when
submittingcomments/replies using IE 6

Users who are attempting to add replies or comments to tickets using IE
version 6 are having the browser hang and no action is made. In the
error log the following message occurs at the same time:

No ticket specified () (/opt/rt3/share/html/Elements/Error:53)

This is RT 3.0.6. We do not seem to have the problem using other
browsers.
Unfortunately, IE v6 is the standard browser at our site. We're getting
lots of complaints from users who want to roll back to RT v2.

Thanks,
Rob

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