[rt-users] Allow the requestor do change status only

Daniel A. Melo daniel at codata.com.br
Tue Dec 2 09:22:50 EST 2003


Hi all,


It's possible to allow the requestor to change the ticket's status and
deny others changes?

On my workflow, only the requestor can change the ticket's status to
resolved, but i must deny other changes.

The ModifyTicket permission allow to change subject, status, time
worked, priority, etc...


-- 
Daniel A. Melo
Consultor em Segurança da Tecnologia da Informação
MCSO - Modulo Certified Security Officer




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