[rt-users] RT3 Error

[David Ziggy Lubowa]

it is working ...fine ,  the only problem now is that when i test a new
ticket i get RT Error , "Queue not found " i dont have anything in the queue
drop down box..



Cheers

David Ziggy Lubowa
Customer Support Engineer
Africa Online ( U )


-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
Sent: Tuesday, December 02, 2003 3:52 PM
To: dlubowa at africaonline.co.ug
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] RT3 Error


David Ziggy Lubowa wrote:
> i have done exactly as the file says ..and put the parameters in need in
the
> RT_SiteConfig.pm and this is my current error when i access the webpage
>
> [error]
>
>
>                                          System error
>
>    error:  mkdir /var/www/rt3/var/mason_data/obj: Permission denied at
>    /usr/local/lib/perl5/site_perl/5.8.2/HTML/Mason/Compiler/ToObject.pm
line
> 102
Apache must have write rights on next dir:
/var/www/rt3/var/mason_data
You haven't provided uid, gid when ./configure instalation.
>
> context:
>    ...
>    187:  # whether they should generate a full stack trace (confess() and
[snip]



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