[rt-users] RT3 Error

[David Ziggy Lubowa]

cheers max

got rt to work got the interface and all ..right now i am trying to give the
user the proper rights , which is still giving me some hell to :( , i want
all my users to be unprivileged which i assume is the right way to go ,
basically be able Assign, Comment , View , Close, tickets this was abit
easier on the rt2 , this one is still giving me some hell to figure out
..but it has good features.  That is basically my snag at the moment....




Cheers

David Ziggy Lubowa
Customer Support Engineer
Africa Online ( U )


-----Original Message-----
From: Max Bowsher [mailto:maxb at ukf.net]
Sent: Wednesday, December 03, 2003 2:23 AM
To: dlubowa at africaonline.co.ug; rt-users at lists.fsck.com
Subject: Re: [rt-users] RT3 Error


David Ziggy Lubowa wrote:
> su-2.05a# egrep '^\$MasonComponentRoot' /var/www/rt3/lib/RT.pm
> $MasonComponentRoot = '/usr/local/rt3/share/html';
>
> that is what i get .....what are we looking for...if i may ask .. is that
> the right path above ??

Ah. You configured rt to run from /usr/local/rt3, but are now trying to run
it from /var/www/rt3. Don't do this. Mason doesn't like it.

Instead, make sure to ./configure --prefix=/where/to/put/rt3 and make
install, directly to where you want to run rt from.

Max.



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