[rt-users] Can't locate object method "new" via package "RT::Handle" at /opt/rt3/lib/RT.pm line 147

[trey.darley]

Again, I feel like a chump, but help! I have now devoted two days to
installing RT.

To answer Phil's question, after my initial 'make install' I was getting
'Permission denied: access to / failed because search permissions are
missing on a component of the path' in my Apache error_log.

That's why I thought to perform the aforementioned chmod.

'make fixperms' was without error.

'make testdeps' indicates all dependencies located.

I'm *really* frustrated. :-(

I've tried doing fastcgi instead of modperl, but get continual
errors:

FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" (pid 29488) terminated
due to uncaught signal '6' (Abort)

I don't realy know what to do at this point. It was tricky enough
installing on linux some months back. Now I must get it running on MacOS
10.2.
I just want to make RT go - I don't care how at this point.

Help???

--Trey

On Wed, 3 Dec 2003, Phil Homewood wrote:

> trey.darley wrote:
> > chown -R nobody:nobody /opt/rt3/
>
> Why would you do that? That's broken. Undo it (via "make fixperms"
> in your RT source dir). While you're there, try a "make testdeps".
>
> --
> Phil Homewood, Systems Janitor, http://www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - A CyberGuard Company
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>