[rt-users] Problem with installing RT

[Ritu Khetan]

Hello all,

    I am a newbie to RT. I have tried installing it on a Redhat 8.0 m/c
with postgres as the backend.

 I have first tried the option of automatically acquiring the perl
modules. But it fails at the following:

Error ---------------
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near "<= 60 && -s _ >
0"
        (Missing operator before  0?)
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near
"<= 60 && -s _ > 0"
Global symbol "$mby" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 476.
Global symbol "$overwrite_local" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 477.
Global symbol "$mby" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 478.
Global symbol "$mby" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol "$m" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol "$mby" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.

When i compile FirstTime.pm it shows no errors..

 However, when I try installing individual perl modules manually I get
stuck at HTML::Mason. RT requires HTML::Mason 1.16 which is not
available on CPAN. Hence I am not able to move forward. Also the
compilation error for FirstTime.pm appears along with.

Here's an excerpt...
perl sbin/rt-test-dependencies --with-postgresql --with-modperl1
--install
perl:
        5.8.0...found
MASON dependencies:
        Params::Validate 0.02...found
        Cache::Cache ...found
        Exception::Class ...found
        HTML::Mason 1.16...MISSING
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near "<= 60 && -s _ >
0"
        (Missing operator before  0?)
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near
"<= 60 && -s _ > 0"
Global symbol "$mby" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 476.
Global symbol "$overwrite_local" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 477.
Global symbol "$mby" requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 478.
Global symbol "$mby" requires explicit................



Please help....

Regards,
Ritu

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