[rt-users] latin <-> utf problem in rt-mailgate

Palle Girgensohn girgen at pingpong.net
Tue Dec 9 07:57:54 EST 2003


Hi,

Just as Jari, I'm sending you a mail the produces this problem, as a 
separate email (Subject: Aktivitetsloggan placeras olika på Meny och 
Lektion). I didn't try 3.0.8pre2 just yet, since Jari still experinced 
problems. I'll await a response before trying a 3.0.8pre_.

Regards,
Palle

--On tisdag, december 09, 2003 13.07.41 +0200 Jari Lehtonen <jari at utu.fi> 
wrote:

> On tiistai 9. joulukuu 2003 00:17 -0500 Jesse Vincent
> <jesse at bestpractical.com> wrote:
>
>>> I just got this problem with an email sent to RT, one text part in the
>>> ISO-8859-1 charset, and two jpeg images.
>>>
>>> Problem is, both jpegs are corrupt and the text in the message is
>>> presented  converted to utf-8 *twice* (i.e. four bytes, an ö is
>>> tranferred as  "Ã?Â¥"). See the attached image for info. Emails look the
>>> same, and  only the text that was delivered to RT as an attachment
>>> (well, the text  part on en email that had two images attached, really,
>>> but that is  technically an attachment too...).
>>
>> Palle,
>>
>> I'd love to hear if you can still reproduce this issue with the latest
>> release of RT 3.0.8pre_
>
> I'm not Palle, but I can reproduce this issue with the latest 3.0.8pre2
> from your site. I'll send you an email that reproduces the case.
>
> --
>         Jari Lehtonen
>         Unix & Network services
>         Computing Center
>         University of Turku, Finland







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