[rt-users] latin <-> utf problem in rt-mailgate

[Jesse Vincent]

On Tue, Dec 09, 2003 at 11:39:03PM +0200, Jari Lehtonen wrote:
> On tiistai 9. joulukuu 2003 13:07 +0200 Jari Lehtonen <jari at utu.fi> wrote:
> 
> > I'm not Palle, but I can reproduce this issue with the latest 3.0.8pre2
> > from your site. I'll send you an email that reproduces the case.
> 
> I'll have to take back this statement. I can't reproduce the problem
> reliably with 3.0.8pre2. 
> 
> However, I had, during the tests earlier today, two cases of corrupted
> characters with this version. First was an email sent as a new ticket to RT
> from iPlanet Messenger Express (their webmail), and the other was a reply
> from Pine to a case opened earlier. Later tests from iPlanet Messenger
> Express, even a mail exactly like the earlier, corrupted one, went through
> without problems.

If you can come up with anything plausible about how to make it happen
"somewhat consistently" with 3.0.8, I'd love to hear about it.

> 
> So far, so good. Thanks for the effort to fix this, Jesse, it means a lot
> to us Northern Europeans! Could you describe what exactly was the problem,
> as I don't see much that (IMHO) relates to this in the ChangeLog?

IIRC, there were a couple places where we were double-encoding.


> -- 
> 
>         Jari Lehtonen
>         Unix & Network Services
>         University of Turku, Computing Center
> 
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