[rt-users] error with username and password on clean install

Mike Husband m.husband at leadup.com.au
Wed Dec 10 23:56:18 EST 2003


Greetings.

I have done a clean install of RT3 on Solaris 8 and get the following error
on the browser screen when I try to log in with user/password root/rt_LeadUp
    Your username or password is incorrect

Versions:
    RT                rt-3-0-7_01
    Postgress         postgresql-7.4
    Apache            apache_1.3.29
    Modperl           mod_perl-1.27
    Perl              perl-5.8.0
    latest perl modules installed

Configuration:
	./configure --prefix=/usr/local/rt3 \
		--with-web-user=apache --with-web-group=lus_staff \
		--with-db-type=Pg --with-db-dba=postgres

RT_SiteConfig.pm :
    Set($DatabaseType , 'Pg');
    Set($DatabaseUser , 'rt_user');
    Set($DatabasePassword , 'rt_LeadUp');
    Set($LogToFile      , 'debug');
    Set($LogDir, '/usr/local/rt3/var/log');
    Set($LogToFileNamed , "rt.log");    #log to rt.log

I've tried all sorts of username/password combinations, but to no avail.

Nothing helpful in rt.log or apache error_log.

BTW, I had to chown the log directory for apache to connect to RT.
	chown apache:lus_staff /usr/local/rt3/var/log

Suggestions please?

Thanks.


Mike Husband     <><
http://www.leadup.com.au/






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