[rt-users] MIME::Parser: can't open tmpfile

[Jason Wilson]

I dug around in the archives a bit and found a reference to modifying
EmailParser.pm (lib/RT/EmailParser.pm) and modifying the sub
_SetupMIMEParser function by adding a $parser->tmp_to_core(0) call after
the $parser->output_to_core(0) call. This keeps the error from happening
and makes e-mail communication with RT work, but I'd still like to know
why... can anyone shed some light on this for me?

Regards,
Jason

-----Original Message-----
From: Jason Wilson 
Sent: Wednesday, December 10, 2003 4:43 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] MIME::Parser: can't open tmpfile
Importance: High

I've going through the install of rt 3.0.7_01 and it seems I've come up
against a wall.

 

I can create/modify/manage tickets/queues/users from the web interface,
but whenever I submit a message via e-mail, I keep seeing the same error
message in my mail log file:

MIME::Parser: can't open tmpfile: Invalid argument

 

I'm guessing that this is a permission issue somewhere with needed to
open up a temporary file somewhere when processing the attachment, but
where I can't seem to locate.

 

So the question - can someone point me in the right direction as to why
RT is having problems opening a tempfile when processing e-mails?

 

System Info:

FreeBSD 4.9, Perl 5.8.0, Required Perl Modules up to date as of today,
Apache 1.3.29, mod_perl 1.29 statically compiled into Apache.

 

Thanks in advance.

 

Jason Wilson

Nobilis Software

 

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