[rt-users] NotifyActor - cc to person answering ticket causes extra mail
Justin C. Sherrill
webmaster at rochester.rr.com
Thu Dec 11 15:03:17 EST 2003
I have:
Set($NotifyActor, 1);
set in my RT_SiteConfig.pm. When a user here is responding to a ticket, and
puts her own email address in the CC: field, she gets one mail with no To:
field and her address in the CC: field, and another mail with her address in
the To: field and no CC:. It's just a cosmetic problem, since the mail does
go. Is this expected behavior, since I have the notification override above?
i.e. Does anyone else see this?
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