[rt-users] Changing the Site ID

[Odhiambo Washington]

* Cameron G <ritontor at icenet.com.au> [20031215 11:50]: wrote:
> Hi. As I'm sure you've heard before, "I'm new to RT", and I'm emailing cause
> I have a little problem :) 
> 
> How on earth do I change the Site ID? I've tried changing $rtname and
> $Organization in the SiteConfig file, but that doesn't seem to work. I can't
> find anywhere in those config file(s) that looks like it might be what I'm
> after, and the web based configuration interface doesn't seem to have any
> options regarding it either. I'm sure I'm just missing something obvious,
> and that I'm punishingly stupid, but if anyone could point me in the right
> direction, it would be greatly appreciated :) 

$rtname should do it. Stop/start apache and voila!
However, if you had dome tickets that were created while $rtname == oldname,
then you may not be able to change those, iirc.



        cheers
       - wash 
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Odhiambo Washington                     . WANANCHI ONLINE LTD (Nairobi, KE)  |
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