[rt-users] RT config with Postfix and mail forwarding

[Tim Wilson]

Hi everyone,

Thanks to some timely help from the list, I've got RT 90% working. The Web
interface is great, RT can receive emails and put them in queues, but RT
can't send an email successfully. I hoping that someone out there has a
configuration like mine and can give some help.

My setup:
Debian (testing)
RT 3.0.6
PostgreSQL 7.3.2
Mod_perl
Postfix 1.1.11.0

We've got RT set up on support.example.com. In the interest of simplicity
we'd like our users to send emails to help at example.com (instead of having to
remember support.example.com). The messages should be forwarded to
support.example.com and all correspondence should go back to the requestor
as though it came from example.com, not support.example.com. This is
possible, right? It must be.

Again, any help would be appreciated.

-Tim

-- 
Timothy Wilson
Technology Integration Specialist
Hopkins ISD #270, Hopkins, MN, USA
ph: 952.988.4103  fax: 952.988.4311  AIM: tis270