[rt-users] Deleting Tickets

[Florian Weimer]

Max Bowsher wrote:

> >    I am logged in as root in RT and am yet not able to see any link to
> > Delete Tickets anywhere. The link does not appear for users who have
> > been explicitly given 'Delete Tickets' rights too. Doesn't RT support
> > deletion of tickets???
> 
> It does. You do it by setting the ticket status to 'deleted'.

Is there a better way (for RT3)?  We have some tickets that we must
delete because of privacy regulations.

While we are at it, is there a way to clear the users table (e.g. remove
all users which are only referenced from dead tickets)?