[rt-users] RT3.0.8pre2 (elixus version) email question.

[Glenn Sieb]

Robert Spier said:
> Well, it's not wrong, just slightly confusing.  The "level" refers to
> "importance".  In theory debug messages are less important than
> emergency messages.

Um... ok.. I'll see what I can come up with that's more clear, perhaps :)
I'll just email said paragraph to list, maybe?

> Well... this brings us back to where we started.
>
> :)
>
> The mail gateway is working for everyone else, and that email doesn't
> look too odd, so I'm not sure whats going on.  Any luck pulling
> something from the debug logs?
>
> There are definitely debug messages you should see from email
> creation, some of them relate to character decoding.  if you're not
> seeing any of those, it means its failing early on.  If you turn
> LogToScreen to debug (this will send things to your apache log) do you
> get anything there?  That's also where you'd see weird perl issues.

Ok.. I've debug'd those settings:

# tail -f /usr/local/rt3/var/log/rt.log
[Sun Dec 28 06:43:38 2003] [debug]: Converting 'us-ascii' to 'utf-8' for
text/plain - Testing #4
 (/usr/local/rt3/lib/RT/I18N.pm:200)

# tail -f /var/log/vhost/databasement.org-error_log
[Sun Dec 28 06:43:38 2003] [debug]: Converting 'us-ascii' to 'utf-8' for
text/plain - Testing #4
 (/usr/local/rt3/lib/RT/I18N.pm:200)

# tail -f /var/log/messages
(nothing)

and my mailq still says:

# mailq
-Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
4E85B33C2B     1290 Sat Dec 27 20:25:19  ges at wingfoot.org
(temporary failure. Command output: RT server error.  The RT server which
handled your email did not behave as expected. It said:  temporary failure
 )                                         general at databasement.org

Thanks, again for your help!
Glenn
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"All acts of Love and Pleasure are Her rituals"-Charge of the Goddess