[rt-users] can't login through web interface

[Geoffrey Knauth]

On Dec 31, 2003, at 09:20, Ruslan U. Zakirov wrote:
> Geoffrey Knauth wrote:
>> I tried root/password, thanks.  After I press the Login button, I 
>> just get another login screen with Username/Password blank.
> And no error message close login box?

No error.

> Try specify login and pass in URL:
> rt.example.com/?name=root&pass=password

Tried that, same behavior (login screen displays again).

> rt log within debug level?

I'll have to figure out how to get rt to dump logs or debug logs.  
Right now, I don't see that rt is logging anything.

> httpd logs?

access_log provided an interesting clue:
127.0.0.1 - - [31/Dec/2003:09:25:50 -0500] "user=root&pass=passwordGET 
/favicon.ico HTTP/1.1" 501 392

I never saw CGI parameters appear *before* GET like this.  Looks wrong. 
  And indeed:

error_log is not happy about that either:
[Wed Dec 31 03:23:48 2003] [notice] Apache/1.3.28 (Darwin) 
mod_perl/1.26 configured -- resuming normal operations
[Wed Dec 31 03:23:48 2003] [notice] Accept mutex: flock (Default: flock)
[Wed Dec 31 09:25:35 2003] [error] [client 127.0.0.1] File does not 
exist: /opt/rt3/share/html/favicon.ico
[Wed Dec 31 09:25:50 2003] [error] [client 127.0.0.1] Invalid method in 
request user=root&pass=passwordGET /favicon.ico HTTP/1.1

> Update Digest::MD5 to latest.

$ perldoc -m Digest::MD5 | grep 'VERSION ='
$VERSION = '2.33';  # $Date: 2003/12/07 08:40:18 $

> What browser you are using?

On Mac OS X:  Safari 1.0, IE 5.5, NS 7.  Same behavior for each browser.

> Can you view Cookies? There is should be something like RT_SID if 
> don't use external auth.

Yes, the cookie is there.

> Good luck. Ruslan. Happy new year to all of you.

Thanks.  S novym godom!  Happy New Year!

Geoffrey
--
Geoffrey S. Knauth | http://knauth.org/gsk