[rt-users] RT sends Reply back to itself, not to requestor

Ekaterina Kochetkova katty at demos.su
Mon Feb 3 08:47:21 EST 2003


Could you help me to deside this problem? 

I've sent request to my RT queue rt-test-1 at xxx from external 
address kkaty at mail.ru
 and RT received it correctly.
I can see this letter on my web-interface and  "From: kkaty at mail.ru " header is
correctly.
When I made "Reply"  via web-interface RT I didn't  receive this reply on
kkaty at mail.ru . And I can see that RT tries to send Reply back to itself instead 
of kkaty at mail.ru .  

Feb  3 13:02:21 pt-5 postfix/pickup[9329]: 5FF5FA00B: uid=12346 from=<rt-test-1@
xxx>
Feb  3 13:02:21 pt-5 postfix/cleanup[10464]: 5FF5FA00B: message-id=<rt-42-108.0.
508339717376529 at demos.su>
Feb  3 13:02:21 pt-5 postfix/qmgr[8871]: 5FF5FA00B: from=<rt-test-1 at xxx>, s
ize=1270, nrcpt=1 (queue active)
Feb  3 13:02:21 pt-5 postfix/smtp[10346]: 5FF5FA00B: to=<rt-test-1 at xxx>, re
                                                 ^^^^^^^^^^^^^^^^^^^^^^
lay=mx.demos.su[194.87.0.32], delay=0, status=sent (250 60498691 message accepte
d for delivery)
Feb  3 13:02:21 pt-5 postfix/pickup[9329]: C7675A00B: uid=12346 from=<rt-test-1@
xxx>
Feb  3 13:02:21 pt-5 postfix/cleanup[9937]: C7675A00B: message-id=<rt-42-108.5.0
6042541064723 at xxx>
Feb  3 13:02:21 pt-5 postfix/qmgr[8871]: C7675A00B: from=<rt-test-1 at xxx>, s
ize=694, nrcpt=4 (queue active)
Feb  3 13:02:22 pt-5 postfix/local[10518]: 8D2F1A00A: to=<rt-test-1 at xxx>
, relay=local, delay=5, status=sent ("|/opt/rt/bin/rt-mailgate-wrap --queue rt
-test-1 --action correspond")
Feb  3 13:02:22 pt-5 postfix/smtp[10346]: C7675A00B: to=< ...all watchers,
they received this letter>...

So, how can I setup RT not to change mail headers?
 (Mailer postfix works correctly).  

-- 
katty



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