[rt-users] registered users ticket creation

Forrest Stanley fstanley at netburner.com
Mon Feb 3 18:27:49 EST 2003


At 10:54 AM 2/3/2003 -0800, Forrest Stanley wrote:
>I'm planning on forcing all my users through a web registration page. I'd 
>like to disallow non registered users from creating new tickets. I'd like 
>to send a friendly response back to these non registered users telling 
>them to please register at http://... Has anyone set up (or know how to 
>create) a "registered users" custom group. I figure that I can take away 
>create tickets rights from Everyone (group) And give the proper rights to 
>registered users.
>thanks
>-FS


I have found that this is almost supported by RT. I just disabled the 
creation of new users in Email.pm and used the AutoRejectRequest template 
feature used in ExternalDatabase lookup failures.



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