[rt-users] Archiving old tickets
Daniel F. Chief Security Engineer -
danielf at supportteam.net
Tue Feb 4 18:25:05 EST 2003
On Friday 31 January 2003 11:39, Vivek Khera wrote:
> >>>>> "SC" == Seth Cohn <Seth> writes:
> >>
> >> If someone does have a way of archiving older tickets it would be nice,
> >> for both space, and search speed.
>
> SC> Make your searches have a default "after X date"... that would limit
> the SC> SQL query a lot... probably greatly increase speed, without having
> to SC> touch the DB.
As far as I can tell there is no indexing so the above does not work.
Especially if you have to search history/ Attachments for some keep word.
I need to be able to remove tickets that are old with out damaging the
database.
Thanks
>
> Only if it were indexed by date, or does mysql have some other magic
> in it?
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