[rt-users] rt-apache error

[Kamara Eric R-M]

Hi Daniel,

It seems that among your problems includes the fact that the rt group
can't write to the logfile. Check if the file /var/log/rt2/rt.log.9258.0
exists and if its permissions allow members of the rt group to read and
write to it.

Another thing, apache is looking for the file /etc/apache/share/magic
and failing to find it.In you httpd.conf look for the following lines:

<IfModule mod_mime_magic.c>
    MIMEMagicFile /etc/httpd/magic
</IfModule>

Change the path to point to the correct location of the magic file.

Regards,
Eric

===============================
Kamara Eric Rukidi Mpuuga
Computer Frontiers International
Plot 32 Lumumba Avenue
P.O Box 12510,Kampala
Tel  :256-41-340417/71
Email:kamara at cfi.co.ug
Web  :http://www.cfi.co.ug

On Tue, 4 Feb 2003, [UTF-8] Daniel Schönland wrote:

> Hello there,
>
> I installed rt on my Debian Woody. Erverything went well until i started
> to configure apache. I always receive an "Internal Server Error" if I
> try to access via http. My .conf looks like this:
>
> <VirtualHost rt.xxx.xxx:8080>
>    DocumentRoot /usr/local/rt2/local/WebRT/html
>    ServerName rt.speeddoesmatter.com
>    ServerAlias rt.speeddoesmatter.com
>       PerlModule Apache::DBI
>      PerlRequire /usr/local/rt2/bin/webmux.pl
>          <Location />
>              SetHandler perl-script
>               PerlHandler RT::Mason
>         </Location>
> </VirtualHost>
>
> (btw: is it usual, that the html directory is totally empty?)
>
> The apache-error log says this:
>
> [Tue Feb  4 23:48:31 2003] [notice] Apache configured -- resuming normal
> operations
> [Tue Feb  4 23:48:31 2003] [notice] suEXEC mechanism enabled (wrapper:
> /usr/lib/apache/suexec)
> [Tue Feb  4 23:48:31 2003] [notice] Accept mutex: sysvsem (Default: sysvsem)
> [Tue Feb  4 23:48:41 2003] [notice] caught SIGTERM, shutting down
> [Tue Feb  4 17:49:24 2003] [error] (2)No such file or directory:
> mod_mime_magic: can't read magic file /etc/apache/share/magic
> [Tue Feb  4 23:49:24 2003] [warn] module config_log_module is already
> loaded, skipping
> [Tue Feb  4 23:49:24 2003] [warn] module mime_module is already loaded,
> skipping
> [Tue Feb  4 17:49:26 2003] [error] (2)No such file or directory:
> mod_mime_magic: can't read magic file /etc/apache/share/magic
> [Tue Feb  4 17:49:26 2003] [notice] Apache configured -- resuming normal
> operations
> [Tue Feb  4 17:49:26 2003] [notice] suEXEC mechanism enabled (wrapper:
> /usr/lib/apache/suexec)
> [Tue Feb  4 17:49:26 2003] [notice] Accept mutex: sysvsem (Default: sysvsem)
> [Tue Feb  4 17:49:30 2003] [error] Can't write to
> '/var/log/rt2/rt.log.9258.0': No such file or directory at /usr/share/perl5/
> Log/Dispatch/File.pm line 69.
> [Tue Feb  4 17:49:32 2003] [error] Can't write to
> '/var/log/rt2/rt.log.9258.0': No such file or directory at /usr/share/perl5/
> Log/Dispatch/File.pm line 69.
> #fff
> [Tue Feb  4 17:56:29 2003] [error] Can't write to
> '/var/log/rt2/rt.log.9258.0': No such file or directory at /usr/share/perl5/
> Log/Dispatch/File.pm line 69.
>
> I did exactly everything written in the read-me file (hopefully). Could
> somebody please give me a hint what to do?
>
> Thanks.
>
> Kind Regards,
>
>       - Daniel
>
> --
> Daniel Schoenland          Mobil +49 170 41 92 7 29
> Henrietten Weg 8
> 20259 Hamburg
>
>
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