[rt-users] problem with creating new ticket.

[Julian C. Dunn]

On Mon, 3 Feb 2003, B. Ash wrote:

> I receive this error when trying to create a new ticket, running
> postgresql, perl5.8.0, and rt-2.0-15, if anyone can assist that would be
> great..  Note I am able to call up all previous records, search etc...
> Thanks
>
> "System error
> error:  Can't bind a reference (Class::ReturnValue=HASH(0x91c9288)) at
> /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line
> 376, line 79.
> context:
> ...
> 372:  do_backtrace => undef);
> 373:  return ($ret->return_value);
> 374:  }
> 375:  }
> 376:  unless ( $sth->execute(@bind_values) ) {
> 377:  if ($DEBUG) {
> 378:  die "$self couldn't execute the query '$QueryString'"
> 379:  . $self->dbh->errstr . "\n";
> 380:
> ...
> code stack:
> /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm:376
> /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm:319
> /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:636
> /usr/local/rt2/lib/RT/Ticket.pm:342
> /usr/local/rt2/WebRT/html/Ticket/Display.html:87
> /usr/local/rt2/WebRT/html/autohandler:58
> raw error"

I also have this problem. The problem seems to occur whenever anyone
creates or modifies the text field (comments). Changing statii or owners,
etc. doesn't cause the problem.

I'm using Perl5.6.1 under NetBSD. Here are all the versions of the Perl
modules on the system. Does anyone see any glaring incompatabilities
between any of these versions and RT?

p5-Apache-Session-1.54/
p5-Attribute-Handlers-0.77/
p5-BSD-Resource-1.15/
p5-CGI-2.79/
p5-Class-ReturnValue-0.40/
p5-Compress-Zlib-1.16/
p5-DBD-mysql-2.1017/
p5-DBD-postgresql-1.21/
p5-DBI-1.30/
p5-DBIx-DataSource-0.02/
p5-DBIx-SearchBuilder-0.76/
p5-Data-ShowTable-3.3/
p5-Devel-StackTrace-1.02/
p5-Digest-MD5-2.22/
p5-FCGI-0.58/
p5-FreezeThaw-0.41/
p5-GD-1.32nb1/
p5-HTML-Mason-1.04/
p5-HTML-Parser-3.26/
p5-HTML-Tagset-3.03/
p5-HTML-Template-2.6/
p5-IO-Socket-SSL-0.91/
p5-IO-stringy-2.108/
p5-Image-Size-2.980/
p5-Log-Dispatch-1.79/
p5-MIME-Base64-2.16/
p5-MIME-tools-5.411.1/
p5-MLDBM-2.00/
p5-MailTools-1.49/
p5-Net-1.12/
p5-Net-SSLeay-1.21/
p5-Params-Validate-0.15/
p5-PerlMagick-5.5.3.2/
p5-Storable-2.04/
p5-Test-Harness-2.26/
p5-Test-Inline-0.15/
p5-Test-Simple-0.47/
p5-Text-Template-1.43/
p5-Text-Wrapper-1.0/
p5-Tie-IxHash-1.21/
p5-TimeDate-1.10/
p5-URI-1.22/
p5-gdbm-1.05nb1/
p5-libapreq-0.33/
p5-libwww-5.67/

- Julian

-- 
|               Julian C. Dunn <jdunn at aquezada.com>                    |
|           WWW: http://www.aquezada.com/staff/julian/                 |
|     "I've got love and anger, they come as a pair" -- Aimee Mann     |