[rt-users] No reply mail for the ticker requestor

[Phil Homewood]

Erik Wasser wrote:
> I got a problem with a newly installed rt-2.0.15. If somebody (ticket 
> owner) responds to a ticket, there is no reply message for the 
> requestor. The auto response for a new ticket is working fine.
> 
> I've checked the following things:
> 
> [x] I used to different person/e-mail adresses.
> [x] /var/log/maillog shows no(!) sign of an outgoing mail.

[ ] You have a suitable OnCorrespond scrip to send such email

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