[rt-users] Last Comment/Correspondance In Resolve Ticket

[Andy Coates]

Hey,

Looking through the archives I came across this:
http://lists.fsck.com/pipermail/rt-users/2002-July/009118.html

It explains how to possibly get the last correspondance into the final
resolve ticket.  Is that still the best way of doing this?  I've seen
some reference to $Ticket->Transactions->Last->Content(), but this
seemed to be a hit and miss (in some cases it resolves before adding the
comment or something?)

Anyone have any working solutions?

Thanks,
Andy.