[rt-users] 1) Adding custom link to WebRt 2) Recommend Perl to Learn for RT

[Mike Patterson]

1) Adding custom link to WebRT

When I display a Ticket I see these links at the top:
  "Comment Reply Resolve Take"

I'd like to add a "Copy" link which would go to a custom php page of 
mine and pass the id variable to it.  So if you push the "Copy" on 
Ticket #7125 it'll go here: http://my_rt_webpage/Ticket/Copy.php?id=7125

I looked around /path_to_rt2/WebRT/html , RTFM, and searched postings 
and didn't find where I could add this.

BTW if anyone is interested in my basic PHP page to extract a particular 
ticket's info let me know.

2) Recommend Perl to Learn for RT
We mostly use PHP and mysql at my work, however I'd like to learn the 
"right" type of perl to customize RT.

I've done some basic perl for system administration tasks, but not much 
in terms of web pages.  I realize that RT uses a combination of basic 
perl, mysql queries, perl for web, perl modules, html mason, etc...

In terms learning perl for the purpose of customizing WebRT, scrips, .pm 
files, etc.. any suggested books, tutorials, etc...

Thank you,
Mike Patterson