[rt-users] What queues does Fred watch?

Phil Homewood pdh at bestpractical.com
Thu Feb 20 23:15:28 EST 2003


The above question gets asked here every now and then.

Here's the answer.

Drop the attached Watches.html into Admin/Users, and add
something like

               Watches => { title => 'Watches',
                          path => "Admin/Users/Watches.html?id=".$id
                        },

to Admin/Elements/UserTabs. Then enjoy the ability to manage
a user's watches from Configuration->Users->fred ....

(Thanks to J. Pirkkanen's Admin/Users/Groups.html for the
inspiration.)
-- 
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
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