[rt-users] Uploading big Files using CGI.pm

[Brian Houston/NCO/CEtv]

Thanks Darren,

I did restart Apache, but that is a good guess.

 I did finally solve the problem after three days of pulling my hair out.
Maybe my solution will save someone else from doing the same.

Our companny has an Internet Explorer only policy for Intranet
applications, of which RT is one.   I kept getting a 'Malformed Multipart
Attachment' error in the Apache logs whenever I tried to upload a
file larger than 1 megabyte.  I tried a million different things, and
finally in desparation got out the old copy of Netscape and tried it.  It
failed as well, but instead of giving me the standard  '500 Internal Server
Error'  I got an error from our Squid Web Proxy server.  It turns out we
have a 1 megabyte limit on transfers in Squid.

I have no idea why Internet Explorer was not returning the error from
Squid, that would have saved me a lot of grief if it had.

Cheers,

Brian Houston







|---------+----------------------------->
|         |           darren chamberlain|
|         |           <darren at boston.com|
|         |           >                 |
|         |           Sent by:          |
|         |           rt-users-admin at lis|
|         |           ts.fsck.com       |
|         |                             |
|         |                             |
|         |           28/02/2003 00:05  |
|         |                             |
|---------+----------------------------->
  >------------------------------------------------------------------------------------------------------------------------------|
  |                                                                                                                              |
  |       To:       rt-users at lists.fsck.com                                                                                      |
  |       cc:                                                                                                                    |
  |       Subject:  Re: [rt-users] Uploading  big Files using CGI.pm                                                             |
  >------------------------------------------------------------------------------------------------------------------------------|




* Brian Houston/NCO/CEtv <BHouston at austar.com.au> [2003-02-26 19:33]:
> I've read messages about Mason and CGI.pm problems, and tried in
Webmux.pl
> to fix it by adding this line after the 'use CGI' line:
>
> $CGI::POST_MAX=1024 * 100000;
>
> I thought that this would likely do the trick, but no go.

Maybe this is a silly question, but did you restart httpd?  Changes like
that only take effect with a restart.

(darren)

--
A large number of installed systems work by fiat. That is, they work
by being declared to work.
    -- Anatol Holt
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