[rt-users] rt-mailgate problem

[Rupinder Gill]

I have set up rt-3-0-beta-2 (or rt-2-1-75 ) on a Solaris 9 box. This 
installation is working fine with mysql.
I am trying to test the functionality which allows creation of new tickets 
via an email. It doesn't
seem to work.


I am running sendmail and RT on the same server for ease. In my 
/etc/mail/aliases file i have got these entries

rt:         "|/opt/rt3/bin/rt-mailgate --queue general -action correspond 
--url http://localhost/ " 
rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action comment 
--url  http://localhost/"

I have given Everyone pseudo group permission to create ticket to queue 
general. 

The sendmail works fine as i can send mail otherwise. But mail sent to rt 
doesn't create a new ticket.

On testing , I get the following error

--------------------------------------------------------------------------------------------------------------
 bash-2.05$ cat ./test
>From root at localhost Fri Feb 28 15:33:13 2003
Date: Fri, 28 Feb 2003 15:33:13 +1000 (EST)
From: root at localhost
Message-Id: <200302280533.h1S5XDeb006125 at localhost>
Content-Length: 99

#
# Internet host table
#
127.0.0.1       localhost 
 

bash-2.05$cat ./test | /opt/rt3/bin/rt-mailgate --queue general  --url 
http://localhost/ --debug
Connecting to http://localhost//REST/1.0/NoAuth/mail-gateway at 
/opt/rt3/bin/rt-mailgate line 158, <> chunk 1.
An Error Occurred
=================

405 Method Not Allowed
This is /opt/rt3/bin/rt-mailgate exiting because of an undefined server 
error at /opt/rt3/bin/rt-mailgate line 200, <> chunk 1.

-----------------------------------------------------------------------------------------------------------

Can anyone Help !!
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