[rt-users] Random Password template

[Harald Wagener]

Am Donnerstag, 09.01.03 um 15:57 Uhr schrieb Binand Raj S.:

> On Thu, Jan 09, 2003 at 08:08:39PM +0530, Binand Raj S. wrote:
>> Hi All,
>>
>> I was trying to use Jesse's Random Password template, but it doesn't  
>> work :(
>>
>> The template is here:
>>
>> http://lists.fsck.com/pipermail/rt-doc-workers/2002-November/ 
>> 000198.html
>>
>> I added a scrip
>>
>> OnCreate AutoreplyToRequestors with template RandomPassword
>>
>> but everyone gets a mail saying an internal error occured. :(
>
> The exact text is
>
> An internal error has occurred. RT was not able to set a password for  
> you.
> Please contact your local RT administrator for assistance.
>
> I have granted EveryOne ModifySelf right too.
>

You should set $logToFile = 'debug' in config.pm to get more  
information. Don't forget to stop and start apache after doing so.  
Then, try agan, and see if there is more information in the log(s).

Regards,
     Harald
-- 
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg