[rt-users] Adding a status.

John Gedeon jgedeon at qualcomm.com
Fri Jan 10 11:44:20 EST 2003

A quick way to do this would be to just make use of the keyword selections. 
there is a nice tutorial at


At 09:09 AM 11/4/2002, you wrote:
>Is it possible to add another status type? I've got a group of users that
>would like another status type to use for marking tickets of interest. They
>mainly want to build a knowledge base. I haven't had an opportunity to look
>at the TemplateAnswers (Looks like that's what everyone suggests for KB) in
>contrib yet. They're pretty intent on just having another status type.
>rt-users mailing list
>rt-users at lists.fsck.com
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

<>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on 
your own understanding;"

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