[rt-users] New install problem

Bobby Wrenn bjwrenn at augustmail.com
Sun Jan 12 16:19:30 EST 2003


I have just install RT2 on a clean RH7.3 install. I installed everything
perl I could find, satisfied every dependency I could find any reference
to and configured everything that made sense to me in config.pm. I added
the default mod_perl lines to httpd.conf. and started apache.

When browsing to the RT box at http://10.1.29.255/ I get the following:

----------
<& /Elements/Header, Title=>"Start page", Refresh =>
$session{'home_refresh_interval'} &> <& /Elements/Tabs, current_toptab
=> '' &>
<& /Elements/CustomHomepageHeader, %ARGS &> <& /Elements/MyTickets &>
<& /Elements/MyRequests &> <& /Elements/Quicksearch &>
<& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session
{'home_refresh_interval'} &>
<%init> if ($ARGS{'HomeRefreshInterval'}) {
$session{'home_refresh_interval'} = $ARGS{'HomeRefreshInterval'}; }
------------
There is also a <GO> button on the right side of the web page.
------------
The httpd/error_log shows:
-------------
[Sun Jan 12 14:49:03 2003] [notice] Apache/1.3.23 (Unix) 
(Red-Hat/Linux) mod_ss
l/2.8.7 OpenSSL/0.9.6b DAV/1.0.3 PHP/4.1.2 mod_perl/1.26 configured --
resuming
normal operations
[Sun Jan 12 14:49:03 2003] [notice] suEXEC mechanism enabled (wrapper:
/usr/sbin
/suexec)
[Sun Jan 12 14:49:03 2003] [notice] Accept mutex: sysvsem (Default:
sysvsem)
[Sun Jan 12 15:06:04 2003] [notice] caught SIGTERM, shutting down
[Sun Jan 12 15:06:23 2003] [notice] Apache/1.3.23 (Unix) 
(Red-Hat/Linux) mod_ss
l/2.8.7 OpenSSL/0.9.6b DAV/1.0.3 PHP/4.1.2 mod_perl/1.26 configured --
resuming
normal operations
[Sun Jan 12 15:06:23 2003] [notice] suEXEC mechanism enabled (wrapper:
/usr/sbin
/suexec)
[Sun Jan 12 15:06:23 2003] [notice] Accept mutex: sysvsem (Default:
sysvsem)
-------------

So it looks like mod_perl is working. I do not know how to what else to
check.

What is not working? It seems like something required is missing. But I
don't know how to ask the right question to get to the answer. I have
been trying to get RT installed for almost a month without success. I
have gone to a clean install of a know supported distro and followed
everything I could find to the letter. Still no joy.

I am expected to be able to demo this by Tuesday morning. It is now
Sunday afternoon. Help!

TIA
Bobby




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