[rt-users] how to create ticket to a new user ?

Phil Homewood pdh at snapgear.com
Sun Jan 12 21:51:45 EST 2003

kh es wrote, without linewrap:
> I logged in as root & created a user through (create a new user) &
> I gave him the rights to   "Let this user access RT" & "Let this user
> be granted rights" & then I create a new queue & gave the user rights
> to create ticket.
> But when I logged in as that user, I couldn't see any queue in front of
> "New Tickets In"

You need to grant the user the right to SeeQueue as well.
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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