[rt-users] Safely removing all 'DEAD' tickets

John Giles john at trdlnk.com
Tue Jan 14 12:37:11 EST 2003

I have RT2 on RedHat 8.0 with MySQL.

I've been setting my SPAM mail to the 'DEAD' status.  Now that
I've setup my SPAM filter I'd like to clean up all of the 
unwanted tickets.  

How can I safely remove all the 'DEAD' tickets.

I don't want to set the tickets to 'RESOLVED' because there was
no work performed on the tickets.

Is this advisable ??  Has anyone done any similar clean-up  ??

John Giles
-john at trdlnk.com

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