[rt-users] the sanctitity of the comment confessional is not absolute

Phil Homewood pdh at snapgear.com
Thu Jan 16 19:26:45 EST 2003

Alexander Dupuy wrote:
> OnComment NotifyAllWatchersAsComment with template AdminComment

That's not usually advisable, but...

> However, requestors are considered "watchers", so comment was sent to an 
> external requestor.
> Where's the prevent-user-from-shooting-own-foot-safety?

... there may well be cases when it is required, and trying
to prevent it would break that usage. Not everybody uses
comments as not-for-requestor-eyes. That's the power of RT -
it can be used in all kinds of creative ways.

Besides, the logic to prevent one from doing that would be
quite hairy, I'd imagine.
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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