[rt-users] "Depended on by" in template

Steffan Vigano svigano at boothcreek.com
Sat Jan 18 16:56:15 EST 2003


I have a template that sends out informational emails upon new ticket 
creation to a team, if unassigned, or an individual if assigned.  It 
currently just has basic info like:

     Subject:   {$Ticket->Subject()}
  Requester:   {$Ticket->Requesters->EmailsAsString()}
       Owner:   {$Ticket->OwnerObj->Name}  

etc,etc, etc....   We would like to also included information on 
dependencies, but only if one exists.  Anyone currently doing that from 
a template, or have any ideas how to tackle it?

Thanks
Steffan




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