[rt-users] "Depended on by" in template
Steffan Vigano
svigano at boothcreek.com
Sat Jan 18 16:56:15 EST 2003
I have a template that sends out informational emails upon new ticket
creation to a team, if unassigned, or an individual if assigned. It
currently just has basic info like:
Subject: {$Ticket->Subject()}
Requester: {$Ticket->Requesters->EmailsAsString()}
Owner: {$Ticket->OwnerObj->Name}
etc,etc, etc.... We would like to also included information on
dependencies, but only if one exists. Anyone currently doing that from
a template, or have any ideas how to tackle it?
Thanks
Steffan
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