[rt-users] rt-2-0-15 install

Matthew Jarrett matthew at summit.net.au
Tue Jan 21 23:59:17 EST 2003


I am currently using FreeBSD 4.7-STABLE ...

FreeBSD my.box 4.7-STABLE FreeBSD 4.7-STABLE #1

and I am tring to install rt2 from the ports collection

I currently am using postgresql 7.3.1 and Apache 1.3.27

psql (PostgreSQL) 7.3.1

[Wed Jan 22 04:20:04 2003] [notice] Apache/1.3.27 (Unix) mod_fastcgi/2.2.12
mod_ssl/2.8.12 OpenSSL/0.9.6g mod_perl/1.27 PHP/4.2.3 configured -- resuming
normal operations

I am getting errors in the way that I am unable to create a new ticket via
the web page for RT.

RT via the web gives me an error that says: RT Error.

If I do a tail on my postgresql logfile I get: ERROR:  pg_atoi: zero-length

If I do a tail on my rt.log0 file I get:

[Wed Jan 22 04:08:19 2003] [error]: WebRT:  ()
[Wed Jan 22 04:08:37 2003] [err]: RT::Ticket=HASH(0x8e92b78) ->Create
couldn't set EffectiveId: No value sent to _Set!

[Wed Jan 22 04:08:37 2003] [error]: WebRT:  ()

I have dropped the database, dropped the user, recreated both multiple times
and deinstalled and reinstalled yet to no avail.

I have the apache httpd.conf file configured correctly, I have checked this
multiple times.

I have also run the 'make testdeps' and this gives me the all clear.

If anyone has seen this and / or may have some ideas on how to fix this,
this would be greatly appreciated.

I am going bald very quickly.

Thanks in advance,


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